Whether you are a lean start-up or an established leader in your market, some part of your business is going to need a little outside help from time to time – market insight, deep subject-matter knowledge or operational know-how – from an expert with successful experience. An experienced independent consultant with deep, fluent knowledge of a particular topic can be a much faster, cost-effective and ultimately more efficient option for most businesses.

SHG’s unique blend of successful operational experience and subject-matter expertise make us the ideal consulting partner for your next project, strategy meeting, audit or executive retreat. Services range from 30-minute phone briefings and light advisory to long term program implementation and project management.

Businesses Served: Independent/Chain/Franchise, Restaurants/Foodservice, Hotels/Travel, Leisure, Retail. Agencies, Associations, Not-For-Profits

Here are some of the key areas in which SHG can help you and your business:


SHG® works to help you understand and execute on the six basic areas of Building Better People:

  1. Recruitment & Retention
  2. Assessment & Evaluation
  3. Compensation & Benefits
  4. Performance Management
  5. Learning & Development
  6. Succession Planning


Attracting & hiring best talent just means you’re off to a great start. You now need to provide them with best training, Coaching, leadership, systems, processes and other tools in order for them to achieve a higher level of performance and engagement. That’s where an investment in those areas can help you create a significant point of differentiation for your business.


Your Product Is A Social Experience

Your product isn’t just good food or a good bed along with good service in a good environment. That may have worked 20 years ago, but if that’s all it is now, congratulations, you\’ve built a mediocre business. Today’s guest expects more. Demands more. And they’ll get it or you won’t see them again.


We have spent decades successfully honing our abilities and experience to understand how to turn good businesss into great businesses. We can help you create and manage every line item on your P&L, from top-line sales to bottom line profits. We also can develop your ability to market your business more effectively to build long-term success.


Ideas are good. With them you can do amazing things. Without them, you cannot. However, it’s not about just having ideas – anyone can do that. It’s about having the right ideas, at the right time, with the right resources available to you, achieved using the proper context,  in order to be able to truly leverage those right ideas into growth and long-term success.

What’s the difference between a Coaching solution and a Consulting solution?

In a Coaching solution – you (or your team) do the work. I will guide, Coach, train and support your efforts to make the changes necessary for you to take either yourself or your business to the next level.

In a Consulting solution – we do the work for you (or your team). You may not have the time or the inclination to do things on your own. In that situation we analyze the work to be done, agree on the scope of the work and then do the work necessary to bring about the change you need to take place to get your business to the next level.

Opportunities that we have Coached or consulted on with clients include:

  • Turnarounds
  • New Restaurant & Hotel Openings
  • The Sale & Purchase of a Business
  • Marketing Strategies
  • Hourly, Management and Executive Staffing
  • Social Business Design & Management
  • Community Outreach
  • Cause Marketing Initiatives
  • Menu Development
  • 2nd Unit/ Market Development
  • Lease Negotiations
  • Layout & Design Issues
  • Financing
  • Site Location & Analysis
  • Branding Strategy
  • Business Audits
  • Retail Sales Opportunities
  • Market Research
  • Operational Issues
  • FF&E Sourcing, Layout & design
  • Vendor Negotiations
  • Service Analysis
  • Loyalty Program Development
  • Technology Design & Management

What Does A Consulting Program Cost?

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You Have Two Options:

  1. Grow your business.
  2. Make excuses.

Our powerful business programs are about helping you and your business master the fundamentals and create positive, long-term opportunity. No other program(s) offers more value with the immediate impact or greater ROI than ours.

Books, articles and DVD\’s can create awareness, but only Coaching can create the level of impacting and sustainable change necessary to grow your business.

Call Us Toll Free 888-998-8744 or Email Us Here to talk about how we can help you build a better business