If your employees made a video of their experience, would they make “A” or “B”?
This is a list (in no particular order) of our core beliefs for building great hospitality businesses. We predicate all of our operational …
The core driving should be the unrelenting search for the home run, and the knowledge that anything less will be marginal.
This is how I have long explained to people how having fun at work gets you better results.Read More...
It is hard enough to succeed in the mobile cuisine business given how fiercely competitive the restaurant industry is. But government regulations are making it even harder for food truck entrepreneurs to stay afloat.
The SHG Event Calendar for 2014.
Successful managers use (and stick to) a smart, behavioral process which is critically important for ALL positions – from dish washer to Director of Operations
There’s a reason nearly 72% of all food service businesses go out of business within three years (fact not fiction). This level of thinking is part of the reason.
People are less articulate at giving praise than they are at ranting about a bad experience. Stop using mediocre reviews.
“You have to build an ‘every guest, every experience, every day’ culture to have long term success.” How does an electronic restaurant book help an operator do this?