You don’t have the high-performance staff you need to grow your business long term. Your staff seems disengaged from your values and business objectives. They don’t have as much fun as they should and they are subsequently moody, irritable, just don’t smile, and consistently don’t take their jobs seriously enough and underperform. They come and go more now than ever and your retention rate is lower than you need in order to realize your long term success plans. And you know all of this has a terrible effect on the guest experience too which kills your top line!
What do you do to not just turn it around but to innovate your business’s ability to attract, hire, Coach and keep the best talent for your business so that these problems don’t become your competition’s opportunity?
We know and believe you need to get beyond simple employee satisfaction and actually get them engaged in the process of driving your business forward – on a consistent, shift-by-shift basis.